Our Reviews

Always a pleasure to visit everyone at Sudbay and have our beautiful Yukon serviced.

My check engine light was on for a few days so I made the appointment to have it checked out. I also asked that the tire pressure be checked which I don't think was done. I also pointed out a spot of rust on the inside of the driver' door frame. When I went to pick up the car much later that day, I was told I would have to get in touch with the body shop. My car was there all day. I think he should have asked someone from the body shop to have a look. Since it was later in the day and I did not know who to speak with or where to go, I just left. I guess I'll have to make some calls and try to figure it out.

Good job, done on time

My experience with Sudbay was excellent. My salesman Tom Abbot was extremely helpful in my selection and tracked down specifications I needed. He put together a great deal and swapped out my vehicle in a very timely manner. I really appreciate a this local dealer in our community of. Gloucester.

Great

All good , waiting room very comfortable.

Great service! Will not go anywhere else! I just sat back and let them do there thing and I couldn’t be any happier!

Great communication from start to finish.

very Friendly and professional

Carl the mechanic and Andres,C/S were exceptionally courteous and helpful.

Tom made the buying process a breeze!

Efficient.

The whole team there was great getting back to us with any updates

Always have great service

People are just wonderful

It was very informative, pleasant, easy going, and am very happy each time I visit

Service writer was extremely pleasant and a great guy to work with . Recommend to anyone , above and beyond customer service .

Everyone was very nice

This was my fifth purchase. Tom Abbott and the crew are amazing to work with.

Very friendly, no pressure experience

We had the best experience! We looked online for a couple of weeks for a GMC Terrain or Acadia and ultimately went with the Terrain! Luke was amazing at answering our emails questions and getting us in to see the car

All good!

This is my 4th car I have bought thru Sudbay. I recommend them to everyone because of the friendly service and sales dept.

Great service. Did all that I asked and finished at the time requested

Friendly and competent advisor, reasonable wait times.

I like your dealership because your sales people are not pushy like some others. Also it is a nice quiet atmosphere at your place.

Tim went above and beyond to help me

The staff at the dealership were very accommodating and serviced my car when I didn't realize that I was scheduled for a drop off service rather than a wait while being serviced appointment. However, I will say this was never communicated to me when I initially scheduled the appointment so I would recommend letting all customers know what kind of appointment they are signing up for at the start.

Always a pleasure to do business at Sunday Motors

It was great Nick made sure I wad taken care of and in and out within the hour

The service is excellent right down to the shuttle service, which is extremely convenient. Work was done in a timely fashion.

Quick, efficient and friendly visit

My visit to Sudbay went well. Service mgr. nick and his crew took excellent care of my concerns. Great staff all around.

Everything went well .

Very professional and timely service

Always a pleasure to visit everyone at Sudbay and have our beautiful Yukon serviced.

Andy was exceptionally helpful and was a pleasure to deal with while my truck was being repaired and kept me up to date in a timely manor of when repairs were going to be completed. I look forward to having my future service and repairs complete here.

Great service on time

No issues. Didn’t take too long

I have nothing to add I have done these feedbacks before and nothing has changed I think I get the best service from this dealership from the service manager Andrew to the Lady that checks me out. I have never had a problem with any one at Sudbay motors my family has purchased 8 vehicles from Sudbay and the service has been second to none. All I can say is thank you.

Tom Abbott and the entire staff treated me with respect and kindness throughout the entire process.

Everyone there was very helpfull

Great customer service, service done right, and transaction.

Greeted promptly and kept informed of repair status. Repair was done as expected with no quality issues. Was somewhat disappointed to find snack wrappers on the floor of the vehicle after the repair. Not a huge concern over benefit of not having a mega dealership experience.

Everyone there is welcoming, a pleasure to talk to, and they act very professional. More dealerships, need a crew like kevin & his team

Efficient check in -check out process. Truck fixed in a timely manner.

My sales guy Luke was great. Easy going, no pressure atmosphere.

Melanie was fantastic! Great communication and quality of service.

Work was completed in a timely fashion while I waited. The Service Rep was informative and let me know some tips when booking online as it was my first time there.

Told me road noise was due to feathering and tires needed immediate replacement as a safety hazard . Brought them to a tire shop that confirmed tires are in great condition and noise is common on this particular tire.

They did good

Professional and convenient service.

Great experience and a great team to work with.

Kevin Barkhouse has been great. E-mailed me through the process. Melanie Lombarto, my daughter, took the lead on truck selection. Delivery to Brunswick, ME. town call was priceless.

Easy check-in.. waited for car while being serviced.. comfortable waiting area, beverages, Wi-Fi, TV, etc. Car was ready within an hour. Price very competitive with other mechanics, service centers in our area.

We paid for a tire to be replaced in August. They did not replace the tire causing us to bring the car in for diagnostics due to shuddering when driving on the highway. The dealership tried to gas light us into thinking we had done something wrong and it wasn’t until we pointed out that they fraudulently charged us for work they never did that they fixed it. Terrible customer service.

Vehicle done right away

Melanie and Joe kept me informed of the progress. Sudbay provides shuttle service to drop off and pick up my car. The experience was smooth and customer focused. Very well done and I recommend Sudbay !

Service was good

It was a great experience! Work was done in good time!

The low-pressure salesman, Tom Abbott, made my transaction of purchasing a new 2026 Silverado 2500HD crew-cab pick-up truck incredibly seamless. I could not be happier w/ my experience at Sudbay Chevrolet.

Great dealership with a friendly and helpful staff!

Make these surveys so that customers can click through it quickly. Making them type is asking too much.

Henri Smith our salesman was great he made the car buying experience enjoyable

Great service. Prompt appointment.

Excellent service, fast, efficient and very friendly every step of the way

Service was done on schedule and on time has always been my experience at Sudbay motors Personnel are always courteous and patient with all questions and answers

Tom was great, made me feel like I was home in Barre!

Great Service!

Service writer advised me of a staffing issue and offered alternatives to waiting at the dealership. Completion time was better than expected. Available discounts were offered for the service I had requested. Excellent communication of service status.

Efficient, and friendly all around. Excellent service

Easy right to the point Tom Abbott and luke very good.. Got what was looking for.

Generally fast and efficient. I didn't like the text upsell (after inspection). I would have preferred the service advisor come speak with me. I took advantage of 2 of the recommendations. The others made me feel I was at a highway dealership.

Came in for state inspection sticker, oil change and new tires. I had gotten a quote from the service rep for the tire that I thought was the full price, but he had not included the tax and environmental fee in the quote, so that was disappointing.

Always top notch! Can’t say enough about the team at Sunday Motors. Brad is always willing to go above and beyond for his customers.

Very professional and work was done in a timely manner

everything went fine

Great service done in a timely manner. Thanks

I came to Sudbay's to have my 2019 Equinox inspected. I found that there was little wait and I had a chance to talk for a while with Luke Cosgrove who sold me the vehicle. All-in-all a very pleasant experience.

Greeted in a friendly manner and shown where to begin process with technician. Technician took information and keys. Service was speedy. Pleasant spot to wait. Nice experience.

The guys at Sudbay are stellar. Approachable, down to earth, and eager to bring trust back to the car buying experience. I won’t be going anywhere else with my business.

Good

kevin and his team went way out of their way to help get the deal done!

Staff was great. My Sales person Luke was Extremely knowledgeable and easy to work with. He helped every step of the way and answered all my questions, phone calls, and emails every time. Kept me up to date throughout the whole process. Great pricing and no pressure. Absolutely perfect experience shopping here.

The work was performed in a timely manner.

Fast, efficient service. Fairly priced. Great waiting area.

Easy, friendly, honest & professional. The very best experience of buying a car anywhere in the past 45 yrs. Highly recommend…

GREAT SERVICE

Joe in collision was incredible. Got me in right away and I was blown away by how quickly I got my car back and the quality of work.

was easy simply and in a timely manner

Nick and the boys were great. Speedy service!

No pressure and no hassles. Great customer service and management

Great experience buying new truck from Luke. He was super attentive and knew his stuff

Very honest and straightforward transaction with a staff that knows the products

Very helpful service rep

It was everything I had expected....

Great service and very professional

Great people, prompt response, easy to work with

Very attentive and courteous!

Always a clean, comfortable, efficient experience

As usual it went great no problems in and out great service from everyone.

Very professional

The service team went out of their way to have my truck serviced quickly, despite it being my mistake of booking an appointment on the wrong day. I appreciate that level of service and it keeps me coming back!

Helpful, professional and completely successful repair under warranty.

Andy was very helpful in answering my questions and explaining things. He went beyond what originally I brought the car in for , a oil change. They also checked the brakes after I mentioned I was having a problem and also a problem with one of my tires when I requested . The wait wasn't as long as I thought either with the extra work that needed to be done. I also wanted to say Thank you to the tech for his looking into these additional issues. Thank you again for a great job. Sue Madruga

The entire staff is awesome and always greet you with your name and a smile.

all went as planned...

Staff was very accommodating andy and nick run a really efficient maintenance shop and don't do the hard sell on what they suggest needs to be done very every time I've gone. I'm basically in and out with no headaches and believe it or not, the old changes, less expensive than going to one of those jiffy lube type places

Good job!

I've had my Buick lacrosse serviced there since 2016 and have always had a good experience. Everyone is polite and friendly.The courtsey shuttle they offer is great.

Great staff 4 vehicles purchased over the years no complaints

We have bought 5 Vehicles so far from Sudbay Chevrolet Cadillac GMC, and the service and staff are top notch and it's always a pleasant experience. We will not buy are vehicles from anywhere else.

It was a very good experience . I Had a Great Team Luke , Ryan and Nick . I Highly Recommend Them 👌

As always everyone was helpful and pleasant to deal with.

Excellent experience at Sudbay. Wyatt was the first dealer response I received and was the best representative for GM that I could have worked with. I did speak with other dealerships, but I was most comfortable with Wyatt's pleasant and non-pushy style. He was quick to respond and very professional. Ryan was a great closer of the deal and sold me on an extra. I love the vibe at Sudbay - great dealership to work with. I did not expect the transaction to be so quick and smooth. Will highly recommend Sudbay!